Types of Service

Each type of service listed below has descriptions available for your review on the Internet. The descriptions are from local, state, and national organizations. Where possible, we have included links to a national organization in an attempt to reach the widest audience. If a link is to a state publication, please do a search for a similar publication in your state.

Personal Support

         Personal Support is the type of service that requires a care provider to be in close contact with a recipient. Like a doctor or nurse, a care provider will use the sense of touch to help a recipient. For example, a care provider may comb a recipient’s hair, feed or bathe a recipient, apply lotion to a recipient’s skin, or transfer a recipient from a bed to a wheelchair. Before starting the activity, the caregiver should observe the recipient’s emotional state incase the activity should be postponed. During the activity, the caregiver should be gentle, patient, firm, and continue to observe the recipient’s emotional state incase the activity should be stopped.


Paramedical Care

         A caregiver administers paramedical services at a patient’s home. The reason a caregiver administers paramedical care is because a patient’s mental or physical condition prevents the patient from doing so. The paramedical care is deemed necessary by a physician to maintain the patient’s health. (Disability Rights California, 2004) The medical practitioner who ordered the paramedical service is responsible for providing training to a caregiver. The caregiver’s training session by a licensed healthcare provider can occur at a medical facility, doctor’s office, healthcare center, or at the patient’s home.


Medical Escort Support

         This type of service is for recipients who must have assistance to go to a facility, office, or center for medical services. The service is necessary when a caregiver is needed to accompany a recipient to a hospital, physician’s office, or Adult Day Healthcare center.  Medical Escort Support is important because the care provider can give information directly to the healthcare staff if needed.


Protective Supervision

         A team of caregivers provide Protective Supervision to a recipient when a debilitating mental or physical condition requires 24-hour care for a person to remain safely at home (Disability Rights California, 2004). The goal of Protective Supervision is to keep a person safe from harm and minimize the risk of out-of-home care. The service must be ordered by a patient’s doctor and fulfilled by a team of caregivers because the order is for 24-hour supervision everyday. The team of caregivers who fulfill the Protective Supervision order make it possible for the recipient to remain safely at home instead of being institutionalized.


Domestic Support

         Caregivers provide Domestic Support to assist recipients with meal preparation, household cleanliness, and tidiness for ease of mobility and safety. Domestic Support is critical assistance that promotes health, wellness, and indoor safety. Caregivers who do Domestic Support shop for food, materials, and supplies. They prepare meals and keep the kitchen and bathrooms clean and free of hazards. Caregivers scan a recipient’s home for hazards, such as objects on the floor that someone could trip over, supplies that are not stored properly, and medical equipment that is not working correctly.


Payment Support

         Caregivers can provide incoming and outgoing payment support for recipients who do not have complicated financial situations (National Caregivers Library, 2016). Incoming payments consist of payments for work, investments, refunds, etc. The payments should be set up as direct deposits whenever possible to make paying easier for you.

Outgoing payments for household bills, such as gas and electric, garbage, insurance payments, etc. should be set up as automatic payments. The reason the automatic payments are necessary is because you don’t want to miss a payment and suffer a service interruption.

If it is not possible to set up a payment electronically, you’ll have to process it by sending it through the mail or delivering it to the service provider. If you must use a mail service make sure you get a receipt, because payments can get lost in the mail. Also, if you deliver the payment to the service provider make sure u get a receipt because payments can get lost on somebody’s desk.



Secretarial Support

         Many caregivers do some form of secretarial work for their recipients. They write letters, answer correspondence, and organize filing systems. In addition to interacting with the written word, some caregivers use a telephone to communicate on behalf of their recipients. They set appointments and arrange for transportation services to the appointments. These skills are highly desirable, marketable, and transferable to jobs in healthcare and many other disciplines.